Record notifications

You can set up email notifications that will be sent to record participants. Participants include the author, assignees, and courtesy copy recipients.

The following notifications may be available:

  • When an assignment is added to the record, the assignee receives an email.
  • When a courtesy copy is added to the record, the recipient receives an email.
  • When a new comment is added to the record, record participants receive an email.
  • When the workflow status of the record is changed, record participants receive an email.
  • When an open assignment in an unlocked record is due soon or overdue, the assignee receives an email.

Notification settings for RFIs

  • Record types that are integrated with e-Builder have additional notifications such as RecordType - Messages Added.
  • Users can turn off some notifications in their preferences.
  • The RecordType - Status Changed setting determines whether emails are sent when a record changes to a status with a notification.
  • Assignment reminder notifications are sent based on the schedule for the record type.