Clearing the browser cache
After a major update, such as a viewer upgrade, it's important to clear your browser cache before you use ProjectSight. This prevents potential errors as you use the application.
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- While the browser is open, press Ctrl+Shift+Del.
- Select Cached images and files (Chrome / Edge) or Cache (Firefox).
- Select Delete data (Chrome) or Clear now (Edge / Firefox).
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Clearing the browser cache in Chrome
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- At the top-right of the browser, select
, and then select Settings > Privacy and Security.
- Select Delete browsing data to open the dialog.
- On the Basic tab:
- From the Time range list, select All time.
- Select the Cached images and files checkbox, and leave the other checkboxes cleared.
- Select Delete data.
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- At the top-right of the browser, select
, and then select Settings > Privacy, search, and services.
- In the Delete browsing data section, select Choose what to clear.
- From the Time range list, select All time.
- Select the Cached images and files checkbox, and leave the other checkboxes cleared.
- Select Clear now.
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- At the top-right of the browser, select
, and then select Settings > Privacy & Security.
- In the History section, select Clear History.
- From the Time range to clear list, select Everything.
- Select the Cache checkbox, and leave the other checkboxes cleared.
- Select Clear Now.
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